Contact WLD Vape

WHOLESALE SUPPORT

WHOLESALE FAQ

Are my payments 100% secure, and what methods do you accept?

100% secure, guaranteed. We understand that financial safety is the top priority for wholesale orders. To make your global purchasing as smooth as possible, we accept multiple flexible options: PayPal, Credit Cards, Bank Wire Transfers (T/T), Western Union, and more. Every transaction is strictly protected.

How do I get my invoice and tracking number?

Since we handle bulk B2B orders, your dedicated account manager will send the commercial invoice and live tracking link directly to your email or WhatsApp once the cargo is dispatched. You'll have full visibility of your shipment.

What if my goods get stuck in customs or have defects?

We take the customs risk for you. If your shipment gets seized, we reship it for free. For factory defects, simply send us a quick video proof within 7 days of delivery, and we will add replacements to your next order. No arguing, just solutions.

Will you restock fast-selling models?

Yes. Inventory in our EU and US warehouses moves very fast. If a hot flavor is marked as "out of stock", message us. We typically restock within 7-14 days, and you can place a pre-order to lock in your batch before it arrives.

Where do you ship, and do I need to pay import taxes?

We ship globally using our mature DDP (Delivered Duty Paid) logistics channels. This means we handle all customs clearance procedures and pay the import taxes upfront. The goods are delivered straight to your warehouse door—completely hassle-free.

DEDICATED B2B SUPPORT

CONTACT OUR WHOLESALE TEAM

We are always here to support your wholesale business. Whether you need the latest catalog, bulk pricing, or shipping details, our dedicated team will respond quickly.

🏢 Company:
Shenzhen Jiaxinsheng Electronics Co., Ltd.
📍 Headquarters:
Room 808, 8th Floor, Anhui Building, No. 6007 Shennan Blvd, Futian District, Shenzhen, Guangdong, China
💬 WhatsApp / Phone:

+86 17376756190
✉️ Wholesale Inquiry:

wholesale@wldvape.com

You can place wholesale orders directly on our website. After payment, please send your payment receipt (bank slip) and Order ID to our WhatsApp or Email for fast processing. For any inquiries, our support team is always here to help.